AI-assisted handling
Apply AI to the handling of critical communications across communications workflows.
Automated Unified Response Assistant · LEA solution
Use AI-assisted communication handling and workflow execution to organize critical messages and support timely operational responses.
Discuss iAURA
The operational challenge
Critical communications can become difficult to manage when messages, actions, and responsibilities are scattered. A structured workflow helps teams move from a message to a response.
For teams automating critical communications and operational response workflows.
What the offering addresses
Apply AI to the handling of critical communications across communications workflows.
Connect communications with the actions needed to progress operational work.
Reduce repetitive workflow steps through an automated response-assistant approach.
How it works
Bring critical communications into a structured handling process.
Identify the message context and the workflow action required.
Progress the communication through the relevant workflow.
Coordinate the response and close the communication loop.